Reference

How We Handle Your Information

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep your wallet secure. This policy explains what we gather, how we store it, and the choices you have over your data.

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558h77 How We Handle Your Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt payment details when you deposit through bKash, Nagad or Rocket, store passwords as hashed values, and restrict account access to devices you verify. Session cookies keep you logged in across the lobby, and analytics cookies help us understand which games players open most often so we can improve load times and navigation.

Collection and Use

We gather your mobile number, payment details, device type and IP address when you register and play. We use this data to verify withdrawals, prevent duplicate accounts, tailor promotions and comply with financial record rules.

Cookie Management

Essential cookies keep your session active and remember your language choice. Optional cookies track which pages you visit and which games you launch so we can optimise the lobby layout.

Data Retention

We keep account records, transaction logs and support conversations for as long as your account is open and for a period afterward to meet financial and dispute-resolution obligations. Request account closure and data deletion through support.

Third-Party Sharing

We share payment credentials with bKash, Nagad and Rocket processors to clear deposits and withdrawals, and we pass session tokens to game studios like Pragmatic Play and Evolution to load your tables and slots.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review the personal information we hold, request corrections, ask us to delete your account data or submit a privacy complaint, contact our support team through any of the channels below. We respond to data requests within a reasonable timeframe and verify your identity before processing changes.

Live Chat Open the chat widget in the bottom corner of any page and tell the agent you have a privacy question. They'll route your request to the data-protection team who handle access and deletion requests.
Email Support Send your data request to our support email with your registered mobile number and account username. Include specific details about what information you want to access, correct or remove from our records.
Account Settings Log in and go to account settings to update your mobile number, email address or language preference directly. For deletion requests or detailed data exports, contact support through chat or email.

Privacy Policy Questions

We collect your mobile number, email address if provided, date of birth, payment details for bKash, Nagad or Rocket, device identifiers and IP address. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.

Yes. Contact support through live chat or email with your registered mobile number and request a data export. We'll verify your identity and send a summary of your account details, transaction history and gameplay records within a reasonable timeframe.

We retain account records and transaction logs for a period after your last activity to meet financial record-keeping and dispute-resolution obligations. If you want us to delete your data sooner, submit a formal deletion request through support and we'll process it after resolving any outstanding transactions.

We share payment credentials with bKash, Nagad and Rocket processors to clear your deposits and withdrawals, and we pass session data to game providers like Pragmatic Play and Evolution to load your games. We do not sell your information to advertisers or unrelated third parties.

We use essential cookies to keep you logged in and remember your language, plus optional analytics cookies to track page visits and game launches. You can disable optional cookies in your browser settings without losing access to your account or the lobby.

Log in and update your mobile number, email or language in account settings. For corrections to other records or to request data deletion, contact support via live chat or email with details of what you want changed and we'll verify your identity before processing the update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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